Quick Verdict
Pros
- Unlimited simultaneous connections
- Court-proven no-logs policy
- Open-source apps
- Highly customizable
- Affordable long-term plans
Cons
- US jurisdiction (5-Eyes)
- Average streaming speeds
- No dedicated streaming servers
Table of Contents
Overview
Private Internet Access (PIA) holds the #5 spot in 2025 with its unmatched transparency and customization. Founded in 2010 and now owned by Kape Technologies, PIA operates over 35,000 servers in 84 countries. Its open-source apps and court-proven no-logs policy set the gold standard for verifiable privacy.
In our 200+ hours of testing, PIA unblocked 15/20 streaming services and delivered reliable speeds for torrenting. While it lacks CyberGhost’s streaming focus and Surfshark’s value, unlimited connections and advanced tools make it ideal for tech-savvy users who demand control and proof of privacy.
With RAM-only servers, MACE ad-blocker, and port forwarding, PIA prioritizes configurability over simplicity — perfect if you want a VPN you can truly trust and tweak.
Features & Functionality
PIA delivers power-user tools with full transparency:
35,000+ Servers
In 84 countries with NextGen optimization.
Unlimited Devices
No connection limits on any plan.
Advanced Customization
Protocol, encryption, kill switch levels.
MACE Blocker
Ad, tracker, malware protection at DNS level.
Port Forwarding
Available on most servers for P2P.
Split Tunneling
Apps, IPs, or domains (all platforms).
Specialty Features
PIA’s advanced toolkit stands out:
- Open-Source Apps: Auditable code on GitHub
- Multi-Hop: Double VPN + Tor over VPN
- Dedicated IP: Add-on ($5/mo) for static access
- Automation Rules: Per-network settings, scripts
- InBrowser: Privacy-focused browser extension
Pricing & Plans
PIA offers competitive pricing with a 30-day refund on all plans:
1-Year Plan
- Save 72% vs monthly
- 30-day guarantee
- Best value
- Free email (with promo)
3-Year Plan
- Save 83% vs monthly
- 3 months FREE
- 30-day refund
- Long-term savings
Important Pricing Notes
Renewal Rates: 1-year renews at $4.99/mo; 3-year at $2.69/mo after promo.
Money-Back Guarantee: 30 days on all plans.
Payment Options: Credit cards, PayPal, Amazon, crypto, gift cards.
Performance & Speed
PIA’s WireGuard delivered consistent results in our 1 Gbps tests:
Speed Test Results
Local servers averaged 680 Mbps; transatlantic ~150 Mbps. Great for torrenting, adequate for HD streaming.
Streaming & Gaming
Unblocked Netflix US/UK, Disney+, BBC iPlayer with manual server selection. Gaming ping ~28ms locally.
Ease of Use
PIA’s apps favor function over form with deep customization.
Desktop & Mobile Apps
Compact UI with graphs, server latency, and protocol switching. Mobile supports split tunneling and automation.
Browser Extensions
Chrome/Firefox with WebRTC, tracker blocking, and InBrowser mode.
Router Support
Manual OpenVPN/WireGuard setup; pre-flashed routers available.
Customer Support
PIA provides solid support with detailed resources:
Support Channels
- Live Chat: 24/7, average 3 minutes
- Email/Ticket: Replies within 12 hours
- Knowledge Base: 300+ guides, setup videos
- Community Forum: Active user discussions
Support Quality
Agents provided specific WireGuard config tweaks for optimal torrenting speeds.
Security & Privacy
PIA leads in verifiable privacy with multiple proofs:
- No-Logs Policy: Proven in court (2016, 2018)
- Open-Source Apps: Audited by third parties
- RAM-Only Servers: Deployed globally since 2021
- WireGuard, OpenVPN: AES-256-GCM, ChaCha20
- Perfect Forward Secrecy: Default on all protocols
- US Jurisdiction: 5-Eyes, but proven no-logs
No leaks in DNS, WebRTC, or IPv6 tests. MACE blocked 100% of trackers in our tests.
How PIA Compares (#1–#4 & #6–#10 in Our Rankings)
PIA shines in transparency but lags in streaming ease:
Bottom Line
Private Internet Access is the privacy champion — with open-source apps, unlimited devices, and a no-logs policy proven in court twice. While it requires more setup for streaming than CyberGhost and lacks Surfshark’s polish, its transparency and customization make it unbeatable for users who prioritize verifiable security and control.
We recommend PIA if you want: Unlimited connections, open-source code, court-proven privacy, or advanced P2P/torrenting features.
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