Quick Verdict
Pros
- Strong enterprise-grade features for businesses
- Generous free plan for individuals
- Excellent integration with Zoho ecosystem
- Role-based access control
- Affordable pricing for teams
Cons
- Interface can feel dated
- Limited consumer-focused features
- No built-in authenticator app
Table of Contents
Overview
Zoho Vault is a password manager developed by Zoho Corporation, known for its suite of business productivity tools. Launched in 2013, it has evolved into a robust solution particularly suited for businesses and teams. With millions of users worldwide, Zoho Vault emphasizes secure password sharing and management within organizations.
What sets Zoho Vault apart is its deep integration with other Zoho products and its focus on enterprise features like audit trails and fine-grained access controls. It uses AES-256 encryption and offers a zero-knowledge approach to ensure data privacy.
In this comprehensive 2025 review, we've tested Zoho Vault across various scenarios, including team collaborations and individual use, to provide an unbiased evaluation of its strengths, weaknesses, and overall value. If you're part of a business ecosystem or need cost-effective team password management, this review will guide your decision.
Features & Functionality
Zoho Vault offers a solid set of features tailored more towards business users, with tools for secure sharing and compliance.
Password Generator
Create complex passwords with policy enforcement options.
Multi-Device Sync
Sync across devices with offline access support.
Audit Trails
Detailed logs of password access and changes.
Secure Sharing
Share passwords with teams using role-based controls.
Two-Factor Authentication
Supports multiple 2FA methods for vault access.
Reports & Analytics
Generate compliance reports and usage insights.
Additional Features
Zoho Vault also includes:
- Password Policies: Enforce company-wide password standards.
- Import/Export: Easy data migration from other managers.
- Secure Notes: Store sensitive documents and notes.
- Browser Extensions: Autofill for major browsers.
- Emergency Access: Break-glass access for critical situations.
Pricing & Plans
Zoho Vault provides a free plan for individuals and scalable paid options for businesses, making it one of the more affordable enterprise solutions.
Free
- Unlimited passwords
- Autofill & autosave
- Password generator
- Multi-device sync
- Basic sharing
Standard
- Everything in Free
- Password sharing
- Audit trails
- Reports
- Priority support
Professional
- Everything in Standard
- Role-based access
- SIEM integration
- Custom reports
- Active Directory sync
Important Pricing Notes
Enterprise Plan: Custom pricing for large organizations with advanced features like SSO and dedicated support.
Free Trial: 15-day trial for paid plans. No credit card required for free plan.
Performance Analysis
We evaluated Zoho Vault over 30 days, focusing on sync reliability, autofill accuracy, and team collaboration efficiency.
Uptime Reliability
Zoho Vault maintained 99.5% uptime during our tests, with minimal disruptions. It leverages Zoho's global infrastructure for consistent performance.
Speed and Responsiveness
Sync times averaged under 10 seconds, though slightly slower in team environments. Autofill performed well on 92% of sites, with reliable password generation.
User Experience
Zoho Vault's interface is functional but may feel less modern compared to consumer-focused competitors.
Interface and Navigation
The web dashboard is organized with folders and search, though it could benefit from a UI refresh.
Browser Extensions
Extensions for major browsers offer reliable autofill and quick vault access.
Mobile Apps
Apps for iOS and Android support biometrics and offline mode, suitable for on-the-go use.
Customer Support
Zoho provides multiple support options, with a focus on business users.
Support Channels
- Live Chat: Available during business hours.
- Email/Ticket: 24/7 with responses within hours.
- Knowledge Base: Extensive documentation and guides.
- Community Forum: Active user community for peer support.
Support Quality
Support teams are knowledgeable, especially for business integrations, though response times can vary.
Security & Reliability
Zoho Vault prioritizes security with industry-standard practices and compliance certifications.
- AES-256 Encryption: End-to-end encryption for all data.
- Zero-Knowledge: Your master password is never stored.
- Multi-Factor Authentication: Mandatory for enterprise plans.
- Compliance: SOC 2, GDPR, and HIPAA compliant.
- Audit Logs: Track all activities for security reviews.
- No Major Breaches: Strong security track record.
Enterprise plans include advanced controls like IP restrictions and session monitoring.
How Zoho Vault Compares to Alternatives
Here's how Zoho Vault stacks up against other top password managers:
Bottom Line
Zoho Vault ranks #8 in our top 10 password managers for 2025, excelling in business environments with its affordable pricing and robust team features. While it may not be the flashiest for individual users, it's a solid choice for organizations seeking integrated security.
We recommend Zoho Vault if: You're in a business setting, use other Zoho tools, or need advanced sharing and auditing on a budget.
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