Quick Verdict
Pros
- Unlimited storage on business plans
- 1,500+ integrations (Office, Slack, etc.)
- Advanced security & compliance (HIPAA, GDPR)
- Real-time collaboration & workflows
- Granular permissions & audit logs
Cons
- Higher pricing for individuals
- No zero-knowledge encryption by default
- Steeper learning curve for non-enterprise users
Table of Contents
Overview
Box ranks #10 in our 2025 cloud storage reviews, shining in enterprise environments with unlimited storage, powerful collaboration tools, and top-tier compliance. It's trusted by 97,000+ businesses, including 70% of Fortune 500 companies. While not ideal for personal use due to cost, it's a powerhouse for teams handling sensitive data.
We tested Box with 100 GB of mixed files (documents, images, videos) across global locations. It delivered reliable performance with strong focus on security and integration depth.
Features & Functionality
Real-Time Collaboration
Edit files with teams in Box Notes or integrated apps
1,500+ Integrations
Seamless with Microsoft 365, Google Workspace, Slack
Workflow Automation
Box Relay for approvals, notifications, tasks
Content Shield
AI-powered threat detection & malware scanning
Mobile Apps
Offline access, auto-sync, secure sharing
Analytics & Reporting
Usage insights, audit trails, compliance reports
Pricing & Plans
Business Starter
- Unlimited storage
- Integrations & workflows
- Advanced security
Enterprise
- Everything in Business
- Custom integrations
- Dedicated support
Note: 14-day free trial on paid plans. No long-term contracts required.
Performance Tests (100 GB Real-World)
User Experience
Intuitive web interface with drag-and-drop, preview for 120+ file types, and customizable dashboards. Mobile apps support offline editing and secure access, though setup can be complex for large teams.
Customer Support
- 24/7 Live Chat: Priority for Enterprise
- Phone & Email: Business hours for Starter plans
- Knowledge Base: Extensive guides & community forums
Security & Privacy
- 256-bit AES encryption at rest & in transit
- Compliance: HIPAA, GDPR, FedRAMP, ISO 27001
- Multi-factor authentication & device management
- Watermarking, expiration links, & data residency options
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Bottom Line
Box is a solid choice for enterprises prioritizing collaboration, integrations, and compliance, but its pricing and focus make it less suitable for individuals or small-scale users. For teams in regulated industries, it's worth the investment.
Get Started with Box